Family Respite Services supports during Covid-19 Emergency Response

The support for families through FRS is an essential service in our community. We are not closed and continue to be there for you. However, as recommended we have most of our staff working remotely and we have closed our main office to visitors during this emergency response. The best way for families and Direct Support Providers to contact Family Coordinators is through their email, but they will also be receiving their voice mail and returning calls. We want to be in contact with you. We ask that Direct Support Providers and families send in timesheets or invoices through email. Send them to

We know that this is a very stressful time for families and direct support providers. We continue to urge families to follow the guidelines provided by Public Health. Our request is that you refrain from having Direct Support Providers come into your home for three weeks if possible. The purpose of this is to minimize personal contact and risk of transmitting Covid-19 to families, children and direct support providers. Families may consider having a close family member support your child for a period of time.

We know that this is not possible for some families. For those families who continue to have someone coming into their home please check in with one another prior to have anyone in the home. On each visit, review whether anyone in the family, the direct support worker or people that live with either party have travelled, are in self-quarantine or are experiencing an symptoms that are associated with Covid-19. If any of these conditions are present then DO NOT go forward with the support. In addition, Direct Support Providers are urged to practice hand washing several times throughout the visit. If any family using in home support or Direct Support Providers who are actively working become affected by Covid-19 we need to know this information immediately.

We know that this will also create hardship for some Direct Support Providers. If you need information about emergency funds or Employment Insurance that are available through the federal government please reach out to us.

Throughout this period we want to urge everyone to stay connected with each other and with us, to believe that we will all get through this and taking these steps will help everyone in our community. We hope to see creative responses from families and Direct Support Providers about ways that you are maintaining connections and doing activities through on line and would love to share your stories! 

Informational web link regarding How to Self Monitor provided Public Health Ontario.

Direct Support Providers - Respite Home

Family Respite Services is committed to providing respite for children wherever possible in their own home or in the community.  However, some families and children require a more structured setting to provide out of home respite.  FRS operates two staffed respite homes for this purpose.  These two homes provide out of home respite care in a "staff model" setting, located in homes in the community.  The first program is known as Weekend With Friends.  It is located at 4360 Howard Avenue. Children come and stay at the home for a weekend on a regular basis. The children who use the program are between the ages of 8-18 and have developmental challenges. The emphasis in the program is to provide a fun, supportive environment for the children. During their stay, the children take part in the community events and activities in the home. Usually 4-6 children stay in the home at one time. Weekday activities take place in the home during the summer.

Family Respite Services also provides out of home respite on weekends at a home on Spago Crescent for children with developmental and physical disabilities. Both homes are licensed by the Ministry of Children and Youth Services, ensuring that there is a safe environment for the children. Similar to the Weekend with Friends program, the goal at this home is to provide care for the children in a home-like environment that is fun and nurturing.

Spago Crescent is also "home" to three children who live there on a full time basis.

FRS hires part time staff to provide support to the children who access the services at these two homes.  Staff members have diverse educational backgrounds and need experience working with children with developmental, physical and behavioural challenges.  All staff members must be able to work shift work that involves a commitment to work on weekends.

Contact Family Respite Services if you are interested in working at one of our staffed respite homes.

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