Our office is located at the curve on Ouellette Ave. just past Eugenie. You can access our parking lot going south on Ouellette, turning right into a driveway at the curve. Coming from the south (e.g. coming from E.C. Row), you can also access our parking lot from Dougall, across from Bluewater Pools. You will see the sign for Deloitte on our building. Our reception is on the south, facing Teppermans.
Families and Direct Support Providers, please continue to send invoices and timesheets by email.

Family Respite Services supports during Covid-19 Emergency Response

The support for families through FRS is an essential service in our community. We are not closed and continue to be there for you. However, as recommended we have most of our staff working remotely and we have closed our main office to visitors during this emergency response. The best way for families and Direct Support Providers to contact Family Coordinators is through their email, but they will also be receiving their voice mail and returning calls. We want to be in contact with you. We ask that Direct Support Providers and families send in timesheets or invoices through email. Send them to

We know that this is a very stressful time for families and direct support providers. We continue to urge families to follow the guidelines provided by Public Health. Our request is that you refrain from having Direct Support Providers come into your home for three weeks if possible. The purpose of this is to minimize personal contact and risk of transmitting Covid-19 to families, children and direct support providers. Families may consider having a close family member support your child for a period of time.

We know that this is not possible for some families. For those families who continue to have someone coming into their home please check in with one another prior to have anyone in the home. On each visit, review whether anyone in the family, the direct support worker or people that live with either party have travelled, are in self-quarantine or are experiencing an symptoms that are associated with Covid-19. If any of these conditions are present then DO NOT go forward with the support. In addition, Direct Support Providers are urged to practice hand washing several times throughout the visit. If any family using in home support or Direct Support Providers who are actively working become affected by Covid-19 we need to know this information immediately.

We know that this will also create hardship for some Direct Support Providers. If you need information about emergency funds or Employment Insurance that are available through the federal government please reach out to us.

Throughout this period we want to urge everyone to stay connected with each other and with us, to believe that we will all get through this and taking these steps will help everyone in our community. We hope to see creative responses from families and Direct Support Providers about ways that you are maintaining connections and doing activities through on line and would love to share your stories! 

Informational web link regarding How to Self Monitor provided Public Health Ontario.

Are you IN? Respite Home Capital Campaign

Imagine being a parent coping with the stress of supporting a child who has significant challenges. The most important thing for families, is to feel that their child has friends, is cared for and is safe. Family Respite Services (FRS) Weekend with Friends (WWF) Program provides a short break for the family while children/youth with disabilities can engage in activities just like their peers.  We are in dire need of building a new respite home and we need your help, are you IN?

Are you IN to ensure that children and youth with disabilities are INcluded in our community?
Are you IN to ensure that Family Respite Services can offer INvaluable respite programs to families?
Are you IN to get INvolved in the build of a new respite home?
Are you IN to INvest in our community and INvest in this project?
If you are in connect with Alexandria Fischer by phone 519-972-9688 x156 or via email


Together, we need to raise $1.5 Million Dollars to respond to this respite need in Windsor-Essex.

Donate Now Through!

Alex has been participating in the Weekend with Friends program for 6 years. WWF has been a blessing for my family because son made friends, has the chance to participate in community activities and has a second place he can call home. It would mean the world to Alex and his friends if this program continues with a new home.
- Proud Mother of Alex 

Thank you to those who are IN to make the Solcz Family Foundation Respite Home a reality…


Children Champions who are IN!
Solcz Family Foundation $300,000+
  $100,000 - $299,999
We Care for Kids $75,000 - $99,999
  $50,000 - $74,999
David & Magdalena Dean $25,000 - $49,999

Bluewater Pools Inc.
David and Magdelena
Copper Tree Financial
Dianne Keillor
Dry Parlour Inc.
Elsdon Medical Professional Corporation
Joe Ciaravino Antonino's Pizza
LK Metal

Poirier Electric
Roth Mosey Golf Tournament
Windsor Family Credit Union
Xperience Home Health Care

$5,000 - $24,999

Arlene's Healthy Heels
Aspire Laser Skin Treatment
Barbara Griffin
Bowling for Andrew Gerbrandt
BVogue Boutique
Chris Burnand, Direct Electric Services

Essex Terminal Railway Company
Greg and Elisabeth Rocheleau
Hub 9 & Dine Golf Tournament (Hub International)
Joanne Brown
Nelson Cheng
Spirit of Mount Carmel Ladies Auxiliary
Susan Hess and Family
Terry and Ellen Fink

Turn N Burn Speed Show
Williams Food Equipment

$1000 - $4,999

Thanks to the hundreds of individuals who have generously donated to the I’m IN Capital Campaign.

The families appreciate you!

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